Privacy Policy

1. Information We Collect

We collect information in the following categories:

A. Personal Information (you provide directly)

• Full Name
• Contact details (email, phone number, address)
• Billing details (payment cards, bank information)
• Account registration details (username, password)
• Business or company details shared during onboarding
• Files, documents, or materials uploaded for projects

B. Automatically Collected Data

• IP address, geolocation (where legally permissible)
• Device type, operating system, and browser type
• Log data (pages visited, time spent, clickstream data)
• Cookies, pixels, and tracking technologies for personalization and analytics

C. Sensitive Information

We generally do not request sensitive personal data (such as health, religion, race, or political affiliation). If you voluntarily provide such data, you consent to our processing of it strictly for business purposes.

2. How We Use Your Information

• Service Delivery – To provide consulting, project management, and technical solutions.
• Payments & Invoicing – To process transactions securely.
• Customer Support – To respond to inquiries, complaints, or requests.
• Marketing & Communication – To send service updates, newsletters, or promotional content (only with your consent).
• Analytics & Improvement – To monitor usage, improve performance, and personalize experiences.
• Legal Compliance – To comply with laws, regulations, and enforcement requests.

3. Legal Basis for Processing

• GDPR (EU/UK users): Processing is based on consent, contractual necessity, legal obligations, or legitimate interests.
• CCPA/CPRA (California users): You have the right to know, delete, and opt out of certain uses of your data. EaseInBiz does not sell your data.
• NDPR (Nigeria users): Data is processed with consent, for contract fulfillment, or legitimate interest, in line with Nigerian Data Protection Regulation.

4. Sharing & Disclosure of Data

We do not sell or rent personal information. We may share data only with:

• Service providers (cloud hosting, payment processors, IT support)
• Business partners & subcontractors (only for project delivery purposes)
• Legal authorities (when required by law or to protect our rights)
• Corporate transfers (if EaseInBiz undergoes merger, acquisition, or sale)

All third parties are contractually bound to respect confidentiality and data protection standards.

5. International Data Transfers

EaseInBiz serves clients globally. Your data may be transferred outside your country of residence. We ensure appropriate safeguards, including:

• Standard Contractual Clauses (SCCs) under GDPR
• Data hosting in secure servers with strong encryption
• Compliance with NDPR for Nigerian residents

6. Data Retention

We retain personal information only as long as necessary:

• Account information: kept until account is closed
• Payment records: retained for 7 years (legal compliance)
• Project files: retained for a maximum of 3 years unless deletion is requested sooner
• Marketing data: retained until you unsubscribe or withdraw consent

When no longer needed, data is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of your personal data.
• Correction: Update or correct inaccurate information.
• Deletion (“Right to be Forgotten”): Request removal of your data.
• Restriction: Limit processing in specific circumstances.
• Data Portability: Request transfer of your data in machine-readable format.
• Opt-Out: Withdraw consent for marketing emails or cookie tracking.

To exercise these rights, contact us at privacy@easeinbiz.com. We will respond within 30 days as required by law.

8. Cookies & Tracking Technologies

EaseInBiz uses cookies, pixels, and other technologies to:

• Maintain website functionality
• Personalize user experience
• Measure traffic and analytics
• Deliver targeted advertising

You can manage cookies via your browser settings. Note: disabling cookies may affect site functionality.

9. Data Security

We apply industry-standard safeguards to protect your data:

• End-to-end encryption for sensitive data
• Secure servers with restricted access
• Regular vulnerability assessments
• Employee confidentiality agreements

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

10. Children’s Privacy

EaseInBiz does not knowingly collect data from anyone under 18 years old. If we discover such data, we will delete it immediately. Parents/guardians who believe their child’s data has been provided should contact us.

11. Third-Party Links

Our website and apps may contain links to third-party platforms. We are not responsible for their privacy practices and recommend reviewing their policies before sharing personal data.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in technology, regulations, or business practices. Updates will be posted on our website with the “Last Updated” date. Significant changes may also be communicated via email.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

EaseInBiz
Email: privacy@easeinbiz.com
Website: www.easeinbiz.com